TERMS AND CONDITIONS OF ATRAFI SOLUTION 

Last Updated: Nov 12/2024

Welcome to Atrafi solution! These Terms of Service ("Terms") govern your access to and use of our services, including our website, mobile applications, and any other online platforms (collectively referred to as the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms.

By using Atrafi solution, you agree to these Terms and any future modifications:

If you do not agree with any part of these Terms, please discontinue using our Services.

1. You must be at least 18 years old to use our Services. 
   
2. By registering, you represent and warrant that you have the legal capacity to enter into this agreement. 
   
3. You are responsible for maintaining the confidentiality of your account information. 
   
4. You agree to provide accurate and complete information during registration and to update it as necessary. 
   
5. You are solely responsible for any activity that occurs under your account. 
   
6. Members agree to contribute monthly savings as per their selected plan.
7. Failure to contribute regularly may result in restrictions on account access or eligibility for rewards.
8. Contributions are non-refundable except in specific cases as outlined in our refund policy.
9. Members will have access to a digital passbook to monitor their savings.
10. Atrafi solution strives to provide accurate and up-to-date information but does not guarantee real-time updates.
11. Atrafi solution may run promotions, such as car giveaways, to reward active members.
12. Eligibility for rewards is based on regular and timely contributions.
13. Winners will be selected transparently, and decisions are final and binding.
14. All payments must be made using approved payment methods listed on our platform.
15. Atrafi solution is not responsible for fees charged by your bank or payment provider.
16. Atrafi solution only accept payments through bank.
17. In case of payment disputes, you agree to contact our support team to resolve the issue.
18. You agree to use the Services only for lawful purposes and in compliance with applicable laws.
19. You may not use our platform to harass, abuse, or harm others or to promote any fraudulent activity.
20. Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.
21. By using our Services, you consent to the collection and use of your data as described in the Privacy Policy.
22. Atrafi solution owns all rights, title, and interest in and to the Services, including trademarks and content.
23. You may not use our intellectual property without prior written permission.
24. Atrafi solution may suspend or terminate your account for any breach of these Terms.
25. You may terminate your account by contacting our support team, but any pending obligations will remain.
26. Atrafi solution is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.
27. Our total liability in any matter is limited to the amount you have contributed in the past 12 months.
28. Any disputes shall be resolved through mediation before proceeding to arbitration or court.
29. These Terms shall be governed by the internal substantive laws of the Federal Democratic Republic of Ethiopia.

We may update these Terms periodically. We will notify members of significant changes via email or through the platform.

Continued use of the Services after updates constitutes acceptance of the new Terms.

PRIVACY POLICY OF ATRAFI SOLUTION

At Atrafi Solution, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

1.1 Personal Information: We may collect your name, address, phone number, email, date of birth, financial information, and other details necessary to provide our services.

1.2 Transaction Data: Information about your savings, contributions, and transactions made through Atrafi solution.

1.3 Technical Data: Includes your IP address, browser type, operating system, and other data collected through cookies and similar technologies.

2. How We Use Your Information

2.1 To Provide Our Services: We use your information to manage your account, process transactions, and provide support.

2.2 To Improve Our Services: Analyzing data helps us enhance the user experience and develop new features.

2.3 For Communication: We may use your contact information to send you updates, notifications, and promotional offers.

2.4 For Security and Compliance: Ensuring the safety of your data and complying with legal requirements.

3. How We Share Your Information

3.1 With Service Providers: We may share your data with trusted third-party providers who help us operate our services, such as payment processors and IT support.

3.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests from government authorities.

3.3 Business Transfers: If Atrafi solution is involved in a merger, acquisition, or asset sale, your data may be transferred.

4. Data Security

4.1 We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.

4.2 While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

5.1 Access and Update: You can access and update your personal information by logging into your account.

5.2 Opt-Out: You can opt out of receiving marketing communications at any time by following the instructions provided in our emails.

5.3 Data Deletion: You have the right to request the deletion of your personal information, subject to applicable laws and regulations.

6. Cookies and Tracking Technologies

6.1 Use of Cookies: We use cookies to improve your experience on our website and track how our services are used.

6.2 Managing Cookies: You can choose to disable cookies through your browser settings, but this may affect your experience with our services.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data being collected, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: atrafisolution@gmail.com

Contact us: contact.atrafisolution.com

Address: 22 behind golagul Noah building 2nd floor

Thank you for trusting Atrafi solution with your personal information. Your privacy is important to us!